CONCORD BOOKSHOP PAPER Essay Example | Topics and Well Written Essays - 500 words

CONCORD BOOKSHOP PAPER - Essay Example pelling change in the organization, followed by a focus on the behavioral aspect of organizational change and finally analyzing the dynamics of motivating employees to alter their behaviors (Spector, 2010). The three phases in the organizational change process are organizational diagnosis through strategic renewal, redesigning the organization, and altering employees’ behavioral aspects. These phases bring about new competencies, skills, and behavior patterns. Organizational diagnosis is critical because it encourages broad based participation, which helps to overcome resistance and defensiveness to the change. During this phase, a mutual agreement is encouraged among the workers regarding the need for change. An organization can enhance strategic renewal by carrying out organizational diagnosis to come up with a road map for identifying its status and desired future. Organizational diagnosis offers future prospects of the effectiveness of an organization (Spector, 2010). The second step in implementing change redesigning the organization by identifying its purpose. If organizational diagnosis creates dissatisfaction with the status quo, the employees should take part in redesigning behavioral patterns to support strategic renewal as well as outstanding performance. It also entails changing the design of the organization in response to the changing dynamics in the organization environment. The third step entails altering the behavioral aspects. Spector defines behavioral change as the alteration of employee behavior to enable the organization to meet its strategy demands while simultaneously attaining and sustaining exceptional performance. Effective strategic renewal thus necessitates behavioral change and this directly targets employees’ actions as well as interactions patterns to meet the company strategy and to achieve and sustain good performance. An organization can enhance behavioral change by adoption of an organizational culture and c hange that is in